Leadership: Managing The Team.
A 3-day Workshop

Become the Manager, Team Leader, Supervisor... Everybody wants to work for!

Successful management requires a wide range of skills. When your team fail to perform sometimes it’s hard to know where to start to meet the standards required.

When standards drop, upper management blames the manager, the manager blames the team and the team uses a range of excuses from ‘poor resources’ to ‘poor management’. So as a manager, team leader or supervisor your credibility is on the line. Eliminate this happening to you.

We’ll show you how to…

  • Go from Team Player to Team Manager – What the differences are, and how to ensure everyone knows where they stand.

  • The type of leadership qualities required to achieve success.

  • Get from good to great - management and leadership skills that work in the real world.

  • Master the difference between management and actually managing. 

  • Transform yourself from someone who understands leadership and managing, into a person who successfully leads from the front.

  • Discover if your character activates and empowers your leadership and management ability or stands in the way of your success.

  • Take a ‘Hands On’ approach – Effective leadership skills for managing on the road and at the office.

  • Set Performance Standards – Where to start and get everyone to understand your expectations.

  • Increase Accountability – Reviewing performance against targets so your team is aware they’re accountable for their own goals.

  • Develop Team Spirit – If you want to be successful you have to have a team with everyone playing on the same side. Discover the fundamentals of turning your team into a ‘winning’ team.

  • Handle Conflict – If you’re faced with aggressive, negative, disagreeable, ineffective people, this module will help you assess your options available; and how to apply them to each situation for a successful outcome.

  • Delegate Effectively – With so many key areas to take care of, being able to delegate can mean the difference between success and failure.

  • Improve Time Management – by scheduling your time to allow you to manage yourself, others and your workload.

  • Recruit The Best Staff – discover ‘Advertising Ploys’ to attract the top performers, and interview skills to ensure you get you truthful answers.

  • Set Agendas for Meetings – What to do to make your meeting a success.

  • Set effective targets and incentives – Make work fun for your people so they exceed their targets.

  • Communicate Effectively – Understanding gender differences so that you ‘get the best’ out of everyone. Letter writing skills. Verbal communication skills and body language from one of the country’s few experts.

 

Workshop Programme

  1. From team to team manager – the differences.

  2. Time Management.

  3. Job Descriptions.

  4. Recruitment – How to recruit the best staff.

  5. The effectiveness of psychometric testing and behavioural analysis.

  6. Motivating the team.

  7. Agendas for meetings.

  8. How to monitor the effectiveness of the team.

  9. Positive Mental Attitude.

  10. Handling conflict.

  11. Delegation.

  12. Leadership.

  13. Your emotional intelligence.

  14. Better letter writing skills.

  15. Team Building.

  16. Body Language.

  17. Sales Targets.

  18. Incentives.

  19. The contact system for customers and how best to use it.

  20. Understanding gender difference.

Programme Objectives

  1. To be able to implement effective people management skills.

  2. Be able to effect behavioural change.

  3. Understand the concepts of good management practice.

  4. Improve and increase forecasting.

Contact us for details and how you can have this exciting workshop specifically tailored to your company needs.

Delegates Comments

"A refreshing look at effective communication skills and useful knowledge about personal characeristics, and how to identify them in others, with a view to adapting ones own behaviour accordingly. Role play and using emotions to communicate wants and needs was most interesting."
Thomas Metz, Export Sales Manager, U-Pol

"The day was outstanding. Very many interesting points for future reference. Most useful were gender difference, dealing with particular situations e.g. B.O. Problems."
Simon Holbrook, Sales Office Manager, Dichtomatik Ltd

"Excellent, it provides guidance, and a perspective on my job and firm, in a practical and relevant fashion. The venue and food are excellent and places you in the right frame of mind to digest the information."
Alistair Heseltine, Partner, Heseltine Bray and Welsh.

"BRILLIANT" Jean Wood, Supervisor, Amo Blinds

"The trainer was enthusiastic and knowledgeable and the course material was well presented and helpful. Excellent!!!"
Liz Hagan, Sales Manager, Amphenol Ltd

"Excellent, it gave time for self analysis and solutions."
Rob Iles, Business Unit Director, Hazlewood Foods

"It gave me a clearer way of seeing others points of view."
S. M. Richardson, Despatch Supervisor, Amo Blinds.

"Outstanding, it's allowed me to be more confident. I now have more focus in my role."
Sergio Pontone, Regional Sales Manager South, IMI Indoor Climate Ltd

"Outstanding, I feel we gained a vast amount of knowledge about our future roles direction should be focused on. Both for ourselves and our staff."
Graham Brook, Despatch Supervisor, Amo Blinds.

"Excellent speaker. Made me look at things from a different point of view."
 Penny Ordish, Warehouse Manager, Dichtomatik Ltd.

"Outstanding! Exploring my own behaviour and adapting it to work better and develop myself was most interesting."
Sarah Woods, HR Manager, Shoosmiths.

"Excellent; very informative, lots of food for thought. Excellent handouts for future reference."
Diane Vickery, HR Manager, Shoosmiths.

"Outstanding; the insight given on 'self-power', PMA and the the power of the mind if we learn to focus. Thank you for 're-opening and awakening my mind'."
Dale Williams, Sales & Commercial Manager, Ash & Lacy Building Products Ltd.

"Outstanding! I learned many things about myself and ideas on leading my team. Glenn made the days very interesting. Very relaxed atmosphere and the food put on for us was fantastic. Personal reports, body language and motivation were most useful."
Jason Wood, Distribution Team Leader, Ash & Lacy Building Products.

"Outstanding! There was a great deal of information to cover over a limited time. This was put forward with knowledge and humour. I still have a great deal to learn and will find the manuals particularly useful. Lateral thinking and body language I feel I'll have a great more to add when I've read my notes and material again. It will not be forgotten!"
David Cook, General Manager, Dichtomatik Ltd.

"Outstanding! Gave an insight on all aspects of management, as I've no formal experience. This will help me in the short and long term. Management styles were interesting."
Ian McInnes, Area Manager, Ash & Lacy Building Products.

"Would like to thank you for your hospitality, and your efforts to make it relaxed. Due to your knowledge and insight the day was outstanding."
Paul Lett, Branch Manager, Ash & Lacy Building Products.

 

To arrrange or find out more about this leadership master class,

Telephone Bookings:-

UK Clients Call: 01777 710999

USA Clients Call: 001 44 1777 710999

Outside UK: 44 1777 710999

 
Motivational Training - Montagu House, London Road, Retford, Nottinghamshire, DN22 7JJ, U.K.
Website: http://www.motivationaltraining.com
E-Mail: info@motivationaltraining.com
 
© 2005 Glenn Harrison. Permission is granted to reproduce and distribute this article, providing it's in its entirety, with the web site link and if electronically, with a link to the URL http://www.motivationaltraining.com and we are notified by e-mail (info@motivationaltraining.com) of where you have published them. Failure to comply with the above will mean prosecution to the fullest extent of the law.
 

15% of our customers rate us as... OUTSTANDING

77% of our customers rate us...
 
 
Motivational Training - Montagu House, London Road,
Retford, Nottinghamshire, DN22 7JJ, U.K.
Website: http://www.motivationaltraining.com
E-Mail: info@motivationaltraining.com