If you want to succeed in sales,
then behave like a kid!

Have you noticed that kids are excellent at getting what they want?

As a salesperson you want to sell, so why not take a leaf out of a kids book, and watch how they operate.

Planning

Once a child decides they want something, they plan in advance the best time to move in, for example…

Your teenage daughter wants to go out with her friends on a Saturday and stay over until Sunday evening.  Before asking she miraculously has done all her homework and chores by Friday evening.

Preparation

Children will have weighed up and thought out all the reasons for and against, why you should be ‘SOLD’, on their request.

They know their prospect

Kids instinctively know whether to go to mum, dad or grandma, to get what they want.  They know which ‘hot buttons’ to press, to get the result they want.  They play on emotions, and will adapt their behaviour to make you say yes.

They give exceptional customer service

When kids want something, nothing is too much trouble.  They’re well mannered and on their best behaviour.  You’ll find they offer to wash up, do the laundry, and clean the car.  They go out of their way to make you feel indebted to them.

They don’t expect a ‘NO’

They will do whatever it takes to get you to say ‘YES’.  To kids, no means just not now!

They don’t fear rejection, and ask for the order

Kids actually ask.  They figure, if you don’t ask, you don’t get.

“Can I go to the cinema?”

“Can I have some money to buy some sweets?”

They plan and give a great presentation

Kids will give you a great presentation as to why they should get their own way. They give you consequences, if we don’t ‘buy’ into the idea. 

“If I don’t get to go on the school foreign trip, I won’t be able to experience speaking a foreign language everyday.”

They provide you with benefits… “Just think mum, two whole weeks of peace, no big piles of laundry and best of all, you and dad will be able to go out and have fun.”

Last but not least, they back everything up with testimonials… “Jenny’s mum thinks it’s a great idea, because she’ll learn to become more independent”

They say ‘Thank You’ for the order

When you finally say ‘OK’, they say thanks, or give you a hug/kiss. Which makes you feel good about what you’ve just done.

So the next time you’re around kids, take the opportunity to watch how they ‘operate’ you’ll learn some amazing tips.

Before you make that next sales call, ask yourself…

• Do you plan your sales call?

• Do you know your strengths and weaknesses?

• What do you have to do, to get the sale moving in your direction?

• What do you know about your prospect?

• What are their hot buttons?

• Are they able to make the final decision?

• Do you give great customer service?

• Do you ask your prospect, what you need to do to get the business?

• Are you positive?

• Do you expect to get the sale?

• Do you ask for the order?

• Do you have all the reason’s why they should buy from you?

• Do you overcome all their objections?

• Are you persistent?

• Do you back up your case, with up-to-date testimonials?

• Do you say ‘Thank you’ when they’ve given you the order?

Food for thought hmmm?

Glenn Harrison

Author/Coach/Trainer/Motivational Speaker
Certified Acredited Behavioural Analyst

Glenn Harrison is available as a world-wide, international motivational speaker to give an hilarious, listen, laugh and learn, educational speech on Body Language.

We train all over the world; at no additional cost other than economy travel and overnight expenses.