Q. Are there right or wrong behaviours in business?
A. No! There are only wrong attitudes.Q. Is there a 'best' behaviour for leadership?
A. Yes! There's a parameter of behaviour which has proven to produce the best performance from both the leader and the people the leader is inspiring.
Let me explain:
Behaviour is the way we tend to behave in given circumstances. There are four main behaviours we all have in varying degrees, which determine how we behave in given circumstances:
Dominance: How we respond to problems and challenges.
Demanding
Decisive
Dogmatic
Determined
Direct
A doer
Influence (Influence): How we respond to people and contacts.
Enthusiastic
Impressive
Impressionable
Charming
Persuasive
Inspiring
Steadiness: How we respond to pace and consistency.
Stable
Relaxed
Passive
Patient
Predictable Consistent
Compliance and conscientiousness: How we respond to procedures and constraints, set by others.
Careful
Considerate
Cautious
Competent
Accurate
Precise
Notice the colours? Each person with a core behaviour marked with the colour, is attracted to that particular colour.
Example: Dominant people get angry very quickly and see red as a colour of anger, that they aspire to.
An attitude is a trait we acquire with our own unique 'map of the world'. From birth, our experiences in life develop our own unique 'map of the world'. Within those experiences we develop attitudes towards things.
Example: As a child you may have been indifferent to spiders; until you met older children who told you that spiders bite and can hurt you. Then you began to fear spiders and developed an attitude towards them, which may meant killing them if they came near you.
Maybe you got bitten by a dog and it was painful. Maybe now your attitude towards a growling dog is fear. Your behaviour will determine now, how you handle the dog.
If you're dominant; you might attack the dog with a stick, or threaten it, to try and frighten it.
If you're influential., you may talk to the dog, to try and soothe it.
If you're steady, you may slowly move away from the dog.
If you're compliant and conscientious, you may freeze and stand completely still.
You're behaviour is the way you tend to behave; which you then apply to your attitude.
There are many 'wrong' attitudes'; but even they are subject to opinions.
There are no right or wrong, good or bad behaviours; just different.
We can adapt our behaviour for short periods of time, to represent what we feel is appropriate for the circumstances.
We can even change our behaviour if we want to.
Behaviour is visible and audible. We can recognise it by noticing the body language of people, through movements, gestures, distances, posture and angles. By the way they dress and adorn themselves. By the way they 'nest' in the office and at home. By the words that they choose to use in given circumstances.
The leaders which command the best performance from their teams, have influential and dominant traits. But they also understand their own behaviour; their strengths and their weaknesses. They also understand the different behaviours and emotions of other behaviours, who are not like them, so they can open the door to communication with them. This allows them to be in control, without it being obvious, to have better understanding, communicate better, inspire and have better appreciation.
If you want to become a great leader, you need to increase your emotional intelligence with behavioural and attitudinal knowledge.
Contact Glenn Harrison for more details - E-Mail Us: Click Here
Glenn is a motivational speaker who also also performs a hilarious, educational keynote speech about behaviours; which is often described as life-changing.
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