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What is emotional intelligence?


The rules for work are changing. We are being judged by a new yardstick: not just how smart we are, or by our training, experience and expertise, but also by how well we handle each other.

This yardstick is increasingly applied in choosing who will be employed, who will be let go, who will be passed over, and who will be promoted.

I.Q. is being taken for granted.

Research shows that the effective manager must have more than just intelligence and ability, and the most effective manager must have a mixture of the following:

I.Q.

26%

of the time, intelligence will have an impact.

E.Q.

36%

of the time, understanding emotion: Emotional Quotient, will have an impact.

M.Q.

38%

of the time, understanding how business works: Management Quotient, will have an impact

Employees want;

  • Listening and oral communication.

  • Adaptive and creative responses to setbacks and obstacles.

  • Personal management.

  • Confidence.

  • Motivation to work towards goals.

  • Pride in accomplishments.

  • Thirst for career development.

  • Group effectiveness.

  • Interpersonal effectiveness.

  • Co-cooperativeness.

  • Teamwork.

  • Negotiation skills.

  • Leadership potential.

  • Effectiveness.

Emotional Intelligence:

Managing feelings so they are expressed appropriately and effectively, enabling people to work together smoothly and have relationships so that people work towards common goals.

Emotional Intelligence is neutral:

Culture, creed and sex have no influence. Anyone can reach high levels of Emotional Intelligence.

Emotional Intelligence is learned:

It’s not like IQ, which has a tendency to remain static after our teen ages. If the IQ isn’t developed by then, it’s unlikely to develop further.

EQ continues to grow as we learn from our experiences in life and is sometimes simply referred to as ‘maturity’.

EQ is further enhanced by the study of it from experts.

If you want to know more about how you or your work team can raise their emotional intelligence, please contact Glenn Harrison for an informal chat.

Motivational Training: tel +44 (0)1777 710999
fax +44 (0)1777 710888 mob +44 (0)7768 267267
E-Mail Us: Click Here
www.motivationaltraining.com

Glenn Harrison

Author/Coach/Trainer/Motivational Speaker
Certified Acredited Behavioural Analyst

Glenn Harrison is available as a world-wide, international motivational speaker to give a hilarious, educational speech on Behavioural differences; Motivation; Body Language; Sales; Teamwork and Self-development.

 

We train all over the world; at no additional cost other than economy travel and overnight expenses.

 
 
© 2005 Glenn Harrison. Permission is granted to reproduce and distribute this article, providing it's in its entirety, with the web site link and if electronically, with a link to the URL http://www.motivationaltraining.com and we are notified by E-Mail: Click Here of where you have published them. Failure to comply with the above will mean prosecution to the fullest extent of the law.
 

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